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Only legal representatives who are RDA approved and listed as an approved contact in the institutions scheduling system may schedule RDA appointments.

RDA appointment schedules vary by facility. For details on site-specific schedules – including information on In-Person and Access Defence options – please consult the Ontario.ca website.

Each meeting has a duration of 20 minutes. If there are extenuating circumstances that require additional time, the facility may consider special requests for consecutive sessions, however, high demand limits availability. For appointments over 20 minutes, in-person visits are recommended.

Do not request an RDA appointment for the same day as a client’s court appearance. Court appearances take priority for video conferencing resources, and both cannot be accommodated on the same day.

All booking requests must be made at least three business days in advance. Requests submitted with less notice may not be accommodated.

While every effort will be made to accommodate preferred dates and times, scheduling is conducted on a first-come, first-served basis and is subject to the RDA’s availability as determined by facility hours.

If your appointment is cancelled by the facility due to the facility’s operational and security constraints, you will be notified via email as soon as practical.

You will receive an automated confirmation email once your RDA appointment has been scheduled. If you do not receive your confirmation email within 48 hours of your request, encounter any issue, or you need to cancel your appointment, please contact the facility directly.

Professional or Client Information

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Appointment Information

Booking Request 1

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Declaration (required)

Summary

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